Order
-If there is no country in the country selection when ordering, it is a country that can not be delivered.
-If you place your order in an undeliverable country, your payment will be automatically cancelled.
-We will send you an email when the product is delayed or out of stock, so please write an accurate e-mail.
Customs and Duties
-National customs regulations may result in customs duties in the delivery process.
-All import duties and taxes incurred in international shipments are the buyer's responsibility,
-This charge is imposed by the country of destination and we can not be held responsible.
-Your actual tax amount will vary depending on the shipping region and your purchase.
-In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
-Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
-All goods do not include customs duty.
Exchange Policy
-Color and size exchange is possible at the stage of payment completed.
-If you want a partial cancellation, please place a new order after cancelling the previous order.
-Cancellation cannot be allowed on the stage of a product delivery.
Refund Policy
-Please contact our customer service within 7 days after receiving your package.
-Once the examination is completed by the relevant team, the items will be reshipped
-All shipping fees for refunds of damaged or wrong items will be borne by BEBEDEPINO.
-It takes 3-5 business days to issue a refund for a returned or cancelled order.
-Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
-The followings are cases for a full refund.
- The original state of an item is damaged or defective. (It should be confirmed by an uploaded photo.)
- Confirmed wrong delivery.
- Packages are not delivered to customers properly, due to other reasons caused by BEBEDEPINO or a delivery company.
